The 3 Most Asked Questions About CRM By Small Business Owners

I'm happy to be contributing a monthly article over at Anita Campbell's great site Small Business Trends. If you're not familiar with Anita or the site, both are truly great resources for those who own or work in a small business. And Anita also hosts a weekly Internet radio show you can check out at www.smbtrendwire.com.

So here's a link to my first article - The Three Most Asked Questions About CRM by Small Business Owners. Let me know what you (either on this blog or at Small Business Trends).

While I'm at it here's a link to this week's Reality Tech column over at BlackEnterprise.com - Getting Search Results.

Thanks Anita!

Technorati : crm, entellium, salesforce.com, small business

Comments

[CRM Software developer]

Hi well this is really a great information provided in this post. i do agree that CRM is indeed for small Business owners to maintain their valuable customers for their business. Brent has provided a great post that will help many small business owners to realize what CRM is, the purpose it serves and how it can assist you in their business. i really like the explanation about implementing CRM (Which every small business needs to think)
affordability
functionality
usability
compatibility.