For an upcoming show on Technology For Business Sake, I recently had an interesting conversation with Tien Tzuo, ceo of Zuora - an on-demand billing and subscription service. I'm checking out the service and will do a post on my thoughts shortly. In the meantime you may want to check out what the folks at Techcrunch had to say about Zuora.
Before heading to Zuora at the end of last year, Tien was Salesforce.com's chief strategy officer. Having spent nine years at Salesforce.com, and now heading up another SaaS company, Tien definitely knows the SaaS industry and what it takes to be successful with the business model. If you're looking to build a successful SaaS business check out a few good minutes with Tien explaining what you'll need to put in place:
I'll post the link to the full conversation when it's up. You'll want to hear what Marc Benioff had to say to Tien about his moving to Zuora.