This past Thursday my CRM Essentials partner Michael Thomas and I received a cool acknowledgment from one of the CRM industry's leading PUNDITS (spelled in uppercase for emphasis and because he really doesn't like being called a pundit) Paul Greenberg. Anyone who's anyone in the industry has read Paul's book, CRM at the Speed of Light, heard him speak at big industry events like the Gartner CRM conference, or check out his award winning blog. Now Paul has identified folks in the industry that he considers to be good people as well as important industry folk - the Greenies. Michael and I are proud to be included in the inaugural class of Greenie award winners. We've been fortunate enough to win CRM Magazine's Influential Leaders award in the past, but I can honestly say this is just as important because I consider Paul to be more friend than pundit at this point, and that says a lot. Thanks Mr. P!
Now that Paul also plugged my blog, I feel it necessary to pick up the pace so expect more frequent entries. And also look for me to get into podcasting in the next month or so. I'm in the process of buying podcast equipment and just ordered a JK Audio InLine Patch to do interviews with. I received an email from the company I ordered it from with the UPS tracking number included for me to track the shipment. Now there was no link, just the number. But because I use GMail, when I opened the email I noticed a "click here to track your package" link on the side where you'd typically see text ads. I click on the link and just like that I'm seeing the tracking information for my shipment on the UPS site. That was pretty cool.
I started using Gmail about six months now when Outlook crashed on me and really haven't missed a beat. There are some things I can't do with GMail that Outlook handles, but it seems more and more functionality is finding its way in. For example, I received a meeting invite from a client using Outlook. When I opened the email, I was asked if I wanted to add this event to my Google calendar, so I did. Then I was asked if I wanted to send a response to the sender now that I accepted the meeting by putting it on my calendar.
After that I went to my Google Analytics account to check out how many hits our websites has received this week, how they're finding us, where they're coming from, etc. While analyzing this info I received an instant message on GoogleTalk, which really doesn't happen often because most of the people I know are still on MSN Messenger, and therefore so do I. But this week it really hit home to me how much Google has invaded my life. Oh yeah, let's not forget the 10-15 times a day I Google looking for information.